Client Needs:

• Target Audience: Engineers and project managers from the company's China and US offices.

• Skills Focus: Enhancing public speaking, interpersonal communication, cross-cultural communication, upward reporting, and persuasion skills across various stakeholders.

• Customization: Tailoring training content to reflect real-world work scenarios.

Speak Change Solution:

To meet these needs, Speak Change conducted comprehensive pre-training surveys involving both participants and their supervisors. This approach ensured that our course content and case studies were highly relevant and practical. Over a span of four years, we delivered a series of impactful online and offline training sessions in both Chinese and English, covering:

• Delivering Impactful Technical Presentations

• Enhancing Influence Through Proposals and Feedback

• Building Persuasive Communication for Technical Professionals

• Effective Upward Reporting

• Cross-Cultural Communication and Collaboration

Training Outcomes:

• High Satisfaction: Participant satisfaction ratings for each course consistently ranged between 4.8 and 4.9 out of 5.

• Widespread Endorsement: Speak Change courses were not only recommended but also repurchased by various departments within the company.

• Tangible Improvements: Supervisors reported noticeable enhancements in participants' reporting and communication skills, reflecting the practical benefits of our training programs.

This case study showcases our commitment to delivering customized, high-impact training solutions that drive real results in the professional development of our clients' teams.